About Us -> How to Order

How To Order

What is your general order process?

Our order process is quick and easy:

  1. Add tea to your shopping cart as you shop
  2. Enter your shipping information during Checkout process. We don’t require you to register in order to place an order
  3. Pay through Paypal or Google Checkout. Your billing information will be handled by Paypal or Google Checkout. We don’t collect your billing information on our site
  4. Receive an email confirming your order immediately
  5. Receive an email confirming the shipping of the order, usually within 1-2 business days
  6. Wait for your tea to arrive and enjoy!!!
How do I place an order?

To add a product to your shopping cart

When you are on a product page, click on Add to cart in the right column. You can also select how many tins you want for the product.

To access your shopping cart

Click on the link right below Shopping Bag on the top of every page

To checkout

  • Step 1: Go to your shopping cart. you can update the quantity for each item you place in your shopping cart
  • Step 2: Click on Proceed to Checkout and enter your shipping information on Contact Information form.
  • Step 3: Click Place Order, you will be presented with two payment options: Paypal and Google Checkout.
  • Step 4: Click on either payment option. You will be leaving our website. Your payment will be handled by either Paypal or Google. To pay with your credit card, select Paypal as your payment option.
Is it safe shopping online?

During your order process, we only collect your name, address and email address. We don’t sell or rent your information to any third party. The more sensitive data, such as credit card number, are handled by Paypal or Google Checkout. We don’t collect or have any access to your billing information.

What are your payment options?

We happily accept two payment options: Paypal and Google Checkout.

If you don’t have Paypal or Google Checkout account, you can still use your credit card to pay for your order. To do that, select Paypal option during your checkout process. Your credit card will be accepted and processed by Paypal. We will then get paid through Paypal.

Is there any sales tax?

There is no sales tax on tea.

What are your shipping rates?

Orders placed are usually shipped within two business days. We offer two types of shippping method: Standard Shipping Express Shipping

Standard Shipping rate is flat charge of $3.80 to any destination in the world. Orders usually take 7 to 14 business days to arrive.

Express Shipping rate is calculated based on weight and destination. Orders usually take 5 to 7 days to arrive.

  • During holidays, order processing and/or shipping may be slightly delayed.
  • We do not ship on Chinese holidays and Sunday.
  • All orders from the US are shipped by USPS.